WARRANTY BKB Hevea Limited 5 Year Commercial Warranty
All Commercial Limited Warranties only apply to BKB commercial flooring purchased after
April 1, 2011
BKB Hevea Commercial Flooring is covered by a 25 year limited structural and 5 year limited
finish warranty for all approved commercial uses. Warranty coverage may be denied due to not
strictly following all installation and maintenance instructions. READ AND FOLLOW ALL
INSTALLATION AND MAINTENANCE INSTRUCTIONS CAREFULLY. The 5 year limited
warranty applies only to BKB’s 9/16” thick flooring with commercial finish. Warranty is nontransferrable,
and is intended only for the original purchaser and the original installation. All
warranties expire immediately upon sale, transfer, or relocation of the installed product or
installation location.
Approved Commercial Uses
BKB Commercial Flooring may be used in retail locations, public and private businesses,
educational and religious buildings. Areas subject to cleats, tap dancing, golf spikes, or any
similar footwear are not suitable for BKB Commercial Flooring. All areas must be
environmentally controlled prior to, during, and continually after installation.
Visual Appearance Warranty
BKB Hevea will replace any flooring plank which has a visual defect prior to installation, up to a
period of six months from original purchase. Installation of any boards indicates acceptance of
appearance. Natural characteristics of flooring are not considered defects.
Finish Warranty
BKB Hevea warrants that its commercial finish will not peel or wear through to bare wood for a
period of 5 years after the date of original purchase. Gloss reduction is not considered wear
through. Wear through must cover at least ten percent of the surface area of the installed floor.
If this wear through occurs, BKB Hevea will, at our option, repair or replace the effected
flooring one time. See all exclusions and limitations of this warranty listed below.
Refinishing Warranty
BKB Hevea warrants that it’s 9/16”, 3.5 mm wear layer commercial flooring can be
professionally refinished at least two times if proper refinishing procedures are followed as per
The National Wood Flooring Association. See www.BKBflooringUSA.com/NWFAguidelines
Structural Warranty
BKB Hevea warrants that its products are free from manufacturing defects. Manufacturing
defects shall be defined as delamination, milling and assembly. When used under normal
commercial applications (as listed above), our commercial flooring will not buckle, warp, twist,
or delaminate at the plies for a period of 25 years. See all exclusions and limitations of this
warranty below.
Installation Instructions
Strictly follow Installation Instructions provided by BKB Hevea:
www.BKBflooringUSA.com/installationinstructions as well as all guidelines specified by the
National Wood Flooring Association. This includes: General Guidelines, Subfloor Guidelines
and Specifications, Installation Guidelines and Methods, and Appendices. These can be found at
www.BKBflooringUSA.com/NWFAguidelines . Failure to follow all guidelines and document
all testing, such as moisture testing, and any others, voids the warranty.
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